About

Heart to Heart Pet Care is a small, women-owned business, but I didn’t start Heart to Heart Pet Care as a "business idea.” I started Heart to Heart Pet Care because I genuinely care about animals, their wellbeing, and I want to make a difference in their lives.

Mission

Our mission is to provide care where pets feel loved. We strive to go above and beyond through the art of noticing (paying close attention to the small details, subtle changes, and individual needs that ensure every pet is truly seen, understood, and cared for). With a deep respect for each animal’s personality and comfort, we create safe, familiar, and stress-free experiences that give pet parents confidence and peace of mind.

Vision

Our vision is to redefine what pet care feels like by creating a standard where every pet is treated with the same love, respect, and attentiveness they receive at home. We aspire to build a trusted community where pet parents never have to wonder or worry, because they know their pets are not only cared for, but genuinely understood, comforted, and valued as family in their absence.

The team

Rachelle Phillips

Founder & Owner / Main Staff / Pet Mom

Evan Fairbanks

Supporting Staff / Pet Dad

Rachelle (holding Pup of Honor-Remy) & Evan (holding Best Pup/Ring Bearer-Ramone).

Together, we have five sweet animals: Remy (pup), Ramone (pup), Charlie (cat), Ember (cat), and Harvestmoon (cat).

While the bulk of services are completed by me, my husband helps lend a hand so we can help more pets.

© 2026 Heart to Heart Pet Care. All rights reserved.

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“You cannot share your life with a dog…

or a cat, and not know perfectly well

that animals have personalities and

minds and feelings.”

-Jane Goodall